eBay just moved one step closer to fulfilling shoppers’ desire for immediate gratification.
The global marketplace announced it would now guarantee three-day shipping on more than 20 million items. Guaranteed Delivery will roll out over the summer, allowing consumers to filter their search results for those goods that will make it to them in three days or fewer. Some items will even carry a one or two-day promise and/or free shipping.
“We know from people all around the world that they know it’s rare that you won’t get a better choice or better price on eBay, but they want more certainty in shipping, and everybody likes speed,” said eBay CEO Devin Wenig at this week’s ShopTalk retail conference in Las Vegas.
Acknowledging the inevitable comparison between this new initiative and Amazon’s two-day shipping, Wenig said the goal isn’t to compete with players like that but to deliver on consumer expectations.
There’s no doubt though that shipping is a key battleground among e-commerce businesses. In January, Walmart announced free two-day shipping on more than 2 million items and decreased its minimum eligibility for free three to five-day shipping to $35. Then, Amazon countered with an offer of free shipping on transactions as low as $35. Just this week, the online behemoth announced that Amazon Prime Now customers can receive orders in two hours through Alexa, the company’s digital assistant.
Unlike retailers that manage their own logistics, eBay is reliant on its sellers to hit the new delivery targets. Wenig feels confident that they will for several reasons, including the increased visibility that being a part of Guaranteed Deliveries will provide. Also, because sellers must opt into Guaranteed Delivery, only those that are willing and able are likely to join the initiative. And, as it does in all other aspects of transactions on the site, the community will keep sellers compliant. Wenig says sellers know, “you can’t deliver bad experiences because it hurts everybody in our marketplace.”
Under Armour is jumping on the subscription box bandwagon and fulfilling the call for consumers who desire a monthly—or semi-monthly—activewear fix.Read more
Pakistan’s Punjab University has signed a memorandum of understanding to provide newly invented disease-resistant cotton seed to farmers in the country through seven multinational companies nationwide.Read more
FedEx Corp. has acquired Northwest Research Inc., a specialist in inventory research and management.Read more
Stitch Fix, which uses data analytics and personal stylists to offer curated apparel subscription boxes, has filed for an initial public offering.Read more
Rue21 named a new interim CEO and reorganized its board, while Céline's creative director is allegedly leaving the company.Read more
The apparel supply chain is emerging from the dark ages with on-demand manufacturing, data analytics and the digitization of the inspection process—and start-ups are leading the way.Read more
The U.S. Commerce Department has initiated antidumping duty investigations to determine whether imports of polyethylene terephthalate, known as PET, resin from Brazil, Indonesia, South Korea, Pakistan and Taiwan are being dumped in the U.S.Read more