RetailQ&A

Retail Expert Jan Roger Kniffen on the Retail Tipping Point and Why Off-Price Won’t Save Us

The former May Department Store executive talks excess in the retail environment, including too many malls, a rising glut of off-price and a consumer with an abundance of options.

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Business

Lifestyle or Life Stage: Are we Misinterpreting Gen Z?

Gen Z consumers seem different from other demographics but maybe they're more similar to Gen X, millennials—and even Baby Boomers—than we think.

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E-commerceRetailShopTalk

Swarovski & Levi’s Find the Right Fit for Data

Some retailers and brands have a customer-first, data-driven mentality, while others are using data more selectively to support their businesses rather than drive them.

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